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7 Ways that AI is Enhancing the Digital Customer Experience

7 Ways that AI is Enhancing the Digital Customer Experience

With competition more challenging than ever, the pressure is on businesses to attract new customers and retain existing ones. The key to achieving this is providing a superior customer experience. Here are the seven ways AI is enhancing the digital customer experience!

Our partnership with Wegow brings DCB to live music lovers

Our partnership with Wegow brings DCB to live music lovers

We are happy to announce that our alliance with Wegow will enable users to purchase their concert tickets through our Direct Carrier Billing (DCB), technology. It’s an additional payment alternative for Wegow’s users. This alliance has been built during an extremely favorable context for Direct Carrier Billing, DCB. The current forecasts point out to a sustained growth over the coming years.

A New face for the African market

A New face for the African market

New payments solutions burst into the market everyday thanks to the increasing mobile features available for anyone. The competitive landscape is wide and growths unstoppable. To lead the market we need to count on experts from different markets. In March 2018, Mohamed Benhamadi joined Telecoming’s team as new Operations Director for FR & ZA. Take 2 minutes to read about him and his vision of a booming region in terms of DBC: Africa.

The Payment Process is Decisive for a great Digital User Experience

The Payment Process is Decisive for a great Digital User Experience

Sales are the final purpose of any service, company and merchant. With that idea in mind, developers and directors design their digital services. Statista drove a survey among more than 1.300 users in order to determine the features which are the most relevant for users, when shopping online. As a result, 87,6% of respondents chose clear product images as the most decisive feature.

Telecoming and LADUMA encourage 360º Video Experiences

Telecoming and LADUMA encourage 360º Video Experiences

We are thrilled to announce that we have closed an agreement with the UK-based immersive tech consultancy, LADUMA, for the distribution of 360º videos. The agreement will extend to all the countries in which Telecoming operates. “LaDuma is an exceptional partner, with a solid expertise in immersive experiences, formed by a group of professionals, who above all, are great storytellers. We are proud to count on their amazing know how”.

What The Future of Direct Carrier Billing Looks Like

What The Future of Direct Carrier Billing Looks Like

Direct Carrier Billing (DCB) is spreading worldwide at the same speed as the digital contents’ landscape is doing so. The following is a brief analysis of the drivers and the favorable evolution of this billing mechanism across all markets. Regarding mobile payments, the race has just begun.

Encouraging the Upswing of Educational Videos in Spain

Encouraging the Upswing of Educational Videos in Spain

Telecoming reaches an agreement with BBC and British Council aimed at bolstering edutainment in mobile video formats in Spain. On the one hand, entails increasing the reach of the BBC and British Council’s content among a young and mobile audience. On the other hand, it entails a unique opportunity for Telecoming to aggregate edutainment videos among its distribution strategy.

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