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Unlocking the power of integration: CRM & Knowledge Management benefits

Unlocking the power of integration: CRM & Knowledge Management benefits

Integrating CRM and knowledge management software presents an opportunity to elevate customer service, drive loyalty, reduce costs, enhance efficiency, and foster collaboration. By following the practical tips provided in this article, companies can successfully integrate these powerful tools and unlock their full potential.

5 profiles of the US soccer fan

5 profiles of the US soccer fan

Sports Innovation Lab and the agency Jung von Matt SPORTS have published a report on the potential of soccer in the USA. We found it so interesting that we want to share some conclusions related to the nature of the fanbase.

Reinventing the online payment experience

Reinventing the online payment experience

As leaders in digital services monetization technology, we couldn’t miss an article about the top digital payments. Online payments have emerged as the most popular trend in the market. Offering different payment methods can upgrade consumers’ experience and access to a user-friendly checkout process makes buying more convenient for the customer.

New ways of creating content: Gen-Z, virality and trending

New ways of creating content: Gen-Z, virality and trending

New generations have increasingly better resources, many more skills, and possibilities to do different things within their reach. Since the rise of AI, the world as we know it is revolutionizing. You can create and develop almost anything that comes to mind.

Dircom 2023 Awards… Winners!

Dircom 2023 Awards… Winners!

Madrid hosted the Dircom Ramón del Corral Awards gala, where Telecoming was nominated in SMEs’ Internal Communication, Motivation and Engagement category for “The Big Show”, our winter 2022 internal event. The DIRCOM National Association promotes these renowned awards to recognize excellence in corporate communication.

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